Terms of service

Registration & user requirements

You must be a registered user or guest (“User”) to place orders and access some features of the Website. You will provide us with personal identifiable information including your full name, mailing address, a valid email address and a telephone number (“PII”). You must ensure this information is accurate and current.

1. By using the Website and its associated functionality, and if you opt in to receive email updates from us, you grant your express consent to us to send you direct marketing communications to the email address you provide, from which you may unsubscribe at any time. Your consent to receipt of certain communications may be implied from the use of certain functional aspects of our service, such as receiving reminders that items are in your shopping cart if you leave the page during a transaction.
2. We use our best efforts to keep the information on the Website updated. However, it is not possible to guarantee the complete absence of errors on the Website. The information and other material published on this Website may include inaccuracies or typographical errors. The weights, dimensions and volumes of the products are approximate only. We have made reasonable efforts to ensure that product information is accurate and to display as accurately as possible the colours of our products. However, we cannot guarantee that your screen’s display will accurately reflect the colour of the product on delivery.
3. Changes are periodically made to the information on the Website without notice to you. We reserve the right to change the Website at any time, in its discretion. We do not warrant that the functions contained in the Website or any materials or Content contained therein will be uninterrupted or error free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or other harmful components. We shall not be liable for the use of the Website, including, without limitation, the Content and any errors contained therein.
4. While we make efforts to ensure that items listed as cabin carry-on/hand luggage meet current airline restrictions, we cannot be held responsible if an airline applies other check-in standards or if airlines or airports change their restrictions.
5. You agree to make your own enquiries to verify information provided and to assess the suitability of goods before you order the goods.
6. All references on this Website to information, materials, products, and services apply to information, materials, products and services available in the countries or jurisdictions specified with respect to such information only, unless otherwise stated. Nothing in this Website constitutes an offer to buy or sell our products or services in any jurisdiction.
7. The prices of product(s), delivery and other charges shown are all in Saudi Riyals (“SAR”).
8. The price of the product(s) you order is the price that is displayed on the Website at the time you confirm your order and will be confirmed on the e-mail order confirmation.
9. All payment(s) must be received in full prior to dispatch of product(s). If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order.
10. We will not be liable for any delay in performing any of our obligations under this Agreement if such delay is caused by circumstances beyond our reasonable control.
11. This Agreement shall be subject to, governed by and construed under the laws of KSA, without regard to conflict of law principles. Access to, or use of, this Website or information, materials, products and/or services on this Website may be prohibited by law in certain countries or jurisdictions. You are responsible for compliance with any applicable laws of the country from which you are accessing this Website.
12. You hereby consent and waive all objections to the exclusive jurisdiction of the courts in KSA and venue therein to resolve any controversy or claim of whatever nature arising out of or relating to use of this Website. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of this agreement is taking place or originating.
13. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision, and a waiver by us of any right under this Agreement on any occasion will not in any way constitute a waiver of such right or any other right on any other occasion. In the event any provision of this Agreement is determined to be invalid, such invalidity will not affect the validity of the remaining portions of this Agreement, and the parties will substitute for the invalid provision a provision which most closely approximates the intent and economic effect of the invalid provision. This Agreement will apply in lieu of and notwithstanding any specific legend or statement associated with any particular document or information exchanged.
14. If we do not exercise or enforce any right or provision under this Agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this Agreement will only be effective if it is in writing and signed by us.
15. This Agreement is made for the benefit of you and American Tourister only. No one other than a party to this Agreement shall have any rights to enforce any term and condition of this Agreement, whether under the Contracts (Rights of Third Parties) Ordinance or otherwise.
16. We reserve the right at any time and from time to time to modify, edit, delete, suspend or discontinue, temporarily or permanently this Website (or any portion thereof) and/or the information, materials, products and/or services available through this Website (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this Website.
17. This Agreement (together with our Privacy Policy and Personal Information Collection Statement, which is expressly incorporated herein) contain the entire understanding between you and us with respect to use of this Website and no representation, statement, inducement oral or written, not contained herein shall bind any party to this agreement.
18. To register an account and/or order from the Website you must be at least 18 years old, have a current KSA residential/business address and have capacity to enter into a legally binding agreement with us.
    

    You must only use the Website through the interfaces provided by us and in accordance with this Agreement and any applicable law.

    1. You must not (or attempt to):
    2. interfere (or attempt to interfere) or disrupt (or attempt to disrupt) our site or the servers or networks that host our site;
       b. use (or attempt to use) data mining, robots, screen scraping or similar data gathering and extraction tools on our site;
       c. interfere (or attempt to interfere) with security-related or other features of our site; or
       d. use, copy, distribute ,sell, resell (or attempt to use, copy or distribute) Content without our express written permission from us.

    The Website may contain links to external websites that are not operated by us. We do not make any endorsements, or representation as to the accuracy of information contained within those websites. These links are provided for your convenience only and you agree that:

    We make no representations or warranties, or have any responsibility or liability for those websites;

    The links do not indicate, expressly or impliedly, that we endorse the site or the products or services that are provided at those sites; and

    You access and use the products and services made available at those sites solely at your own risk.

    You are responsible for all orders placed on your account, including for any discrepancies or errors in your order caused by you.

    1. The promotion of goods or services on the Website does not constitute an offer to sell. It is an invitation to treat only.
    2. Orders placed by you are offers to purchase goods under the terms and conditions in this Agreement at the price specified (including delivery and other charges).
    3. Product(s) in your cart are only reserved for a limited period of time, specified by us. Orders are only confirmed once payment is received in full.
    4. We may reject your order, including in circumstances where we believe there may be a credit card fraud, or where we later become unable to ship your order, or if there has been an error in the price or product description on the Website.
    5. You must review your order carefully before placing it. Once an order is confirmed, you are unable to cancel or change it. If you have any problems with your order, then you must go through the normal returns process outlined in this Agreement. In the event that we cancel or are unable to fulfil your order, we will provide a full refund of any payment received.
    6. You acknowledge that all orders through the Website are with respect to product(s) intended for your personal and domestic use only and not for any commercial use or
       resell, and quantity restrictions may apply as set out on the Website from time to time.
    If you provide us with any PII our Privacy Policy and Personal Information Collection Statement will govern how we will use and/or disclose that information. By agreeing to this Agreement, you agree to the terms and conditions of our Privacy Policy and Personal Information Collection Statement. Before using this Website please read and understand the Personal Information Collection Statement and our Privacy Policy Statement.